Our Team

Meet your local insurance experts.

Outstanding service starts with an outstanding team. Meet the professionals behind Allied Insurance & Financial Services, Inc..

Paul R. Berns / Agency Principal & Chief Executive Officer

Our founder and president, Paul, launched the agency in 1993 after starting his insurance career at Prudential in 1986. While there, he specialized in Property & Casualty insurance as well as Life insurance and went on to become the personal lines manager. He is a Vietnam veteran who served in the United States Air Force and later graduated magna cum laude from Kent State University with a Bachelor of Science. He has 33 years of experience in the insurance industry and has secured relationships with industry-leading insurance writers in order to offer his clientele the very best choices when it comes to protecting their most valuable assets. Paul is a long-time Canton resident whose commitment to his agency shines through in everything that he does.

Crystal M. Berns / Agency Manager & Chief Operations Officer

Crystal has been a Stark County resident for over 30 years and has been with Allied Insurance & Financial Services, Inc. for 20 years. A graduate of Kent State University with a Bachelor of Science degree, she began working for the agency in 1999. She has a passion for helping people and prides herself upon being knowledgeable and efficient in her chosen profession. She helps our clients to develop strategies to navigate the often-confusing world of insurance and position themselves for success, whatever their goals may be. Whether you need to insure your car or belongings, or you need a comprehensive package to protect your hard-earned assets, Crystal has the information you need to simplify the process and get you on the right track. Crystal holds Ohio Insurance Licenses in Property, Casualty, Life, and Variable Annuities.

Louis K. Lo / AAssociate Agent

Louis has been with Allied Insurance & Financial Services, Inc. for 10 years. He has 40 years of experience in the insurance industry. He holds a bachelor’s degree in Accounting and speaks fluent English and Mandarin. He specializes in retirement savings and planning experience. He represents many carriers who provide life insurance, long-term care, disability policies, and annuities. Whether your goals are to protect your earnings, safeguard resources for your family, or secure your finances into retirement, Louis has the tools and strategies to make it happen.


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